{"id":2640,"date":"2024-09-19T18:34:21","date_gmt":"2024-09-19T16:34:21","guid":{"rendered":"https:\/\/nordictrolley.dk\/faq\/"},"modified":"2026-03-06T18:57:24","modified_gmt":"2026-03-06T17:57:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/nordictrolley.dk\/sv\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h1>Vanliga fr\u00e5gor<\/h1>\n<p>H\u00e4r hittar du svar p\u00e5 vanliga fr\u00e5gor. Om du fortfarande beh\u00f6ver hj\u00e4lp kan du kontakta oss l\u00e4ngst ner p\u00e5 sidan.<\/p>\n<h3>1. Best\u00e4llning och produkter<\/h3>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-4119065979\" class=\"accordion-item a\">\n\t\t<a id=\"accordion-4119065979-label\" class=\"accordion-title plain\" href=\"#accordion-item-hur-vet-jag-om-min-best\u00e4llning-har-mottagits?\" aria-expanded=\"false\" aria-controls=\"accordion-4119065979-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Hur vet jag om min best\u00e4llning har mottagits?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4119065979-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4119065979-label\" >\n\t\t\t\n\n<p>N\u00e4r du har slutf\u00f6rt din best\u00e4llning skickar vi en orderbekr\u00e4ftelse till den e-postadress du angav vid best\u00e4llningen.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2639943689\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2639943689-label\" class=\"accordion-title plain\" href=\"#accordion-item-hur-f\u00e5r-jag-fakturan-f\u00f6r-min-best\u00e4llning?\" aria-expanded=\"false\" aria-controls=\"accordion-2639943689-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Hur f\u00e5r jag fakturan f\u00f6r min best\u00e4llning?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2639943689-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2639943689-label\" >\n\t\t\t\n\n<p>Du kommer att f\u00e5 fakturan samt orderbekr\u00e4ftelsen via e-post.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<h3>2. Betalningsalternativ<\/h3>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2015718340\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2015718340-label\" class=\"accordion-title plain\" href=\"#accordion-item-vilka-betalningsalternativ-hittar-jag-p\u00e5-nordictrolley.dk?\" aria-expanded=\"false\" aria-controls=\"accordion-2015718340-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Vilka betalningsalternativ hittar jag p\u00e5 NordicTrolley.dk?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2015718340-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2015718340-label\" >\n\t\t\t\n\n<p>Du kan v\u00e4lja att betala med betalkort (VISA \/ MasterCard \/ Dankort), MobilePay och EAN-faktura.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<h3>3. Frakt och leverans<\/h3>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1596876\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1596876-label\" class=\"accordion-title plain\" href=\"#accordion-item-vilka-fraktkostnader-m\u00e5ste-jag-betala?\" aria-expanded=\"false\" aria-controls=\"accordion-1596876-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Vilka fraktkostnader m\u00e5ste jag betala?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1596876-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1596876-label\" >\n\t\t\t\n\n<p>Vi erbjuder fri frakt p\u00e5 alla best\u00e4llningar med leverans till Danmark.<\/p>\n<p>Om du vill ha leverans utomlands, F\u00e4r\u00f6arna eller Gr\u00f6nland \u00e4r frakten inte gratis. V\u00e4nligen kontakta oss innan du best\u00e4ller f\u00f6r att ordna mer information.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-451349390\" class=\"accordion-item\">\n\t\t<a id=\"accordion-451349390-label\" class=\"accordion-title plain\" href=\"#accordion-item-hur-l\u00e5ng-\u00e4r-leveranstiden?\" aria-expanded=\"false\" aria-controls=\"accordion-451349390-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Hur l\u00e5ng \u00e4r leveranstiden?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-451349390-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-451349390-label\" >\n\t\t\t\n\n<p>Vi str\u00e4var efter att skicka din best\u00e4llning inom 2 arbetsdagar efter mottagandet. D\u00e4refter kan du f\u00f6rv\u00e4nta dig en leveranstid p\u00e5 2\u20135 arbetsdagar.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-923664481\" class=\"accordion-item\">\n\t\t<a id=\"accordion-923664481-label\" class=\"accordion-title plain\" href=\"#accordion-item-kan-jag-sp\u00e5ra-leveransstatusen-f\u00f6r-min-best\u00e4llning?\" aria-expanded=\"false\" aria-controls=\"accordion-923664481-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Kan jag sp\u00e5ra leveransstatusen f\u00f6r min best\u00e4llning?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-923664481-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-923664481-label\" >\n\t\t\t\n\n<p>Ja, s\u00e5 snart din best\u00e4llning har skickats f\u00e5r du ett e-postmeddelande med information om hur du sp\u00e5rar din f\u00f6rs\u00e4ndelse.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<h3>4. \u00c5ngerr\u00e4tt<\/p>\n<\/h3>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2429748341\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2429748341-label\" class=\"accordion-title plain\" href=\"#accordion-item-vilka-\u00e4r-era-avbokningsregler?\" aria-expanded=\"false\" aria-controls=\"accordion-2429748341-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Vilka \u00e4r era avbokningsregler?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2429748341-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2429748341-label\" >\n\t\t\t\n\n<p>Som en del av v\u00e5r <a href=\"https:\/\/www.nordictrolley.dk\/tilfredshedsgaranti\">100% n\u00f6jdhetsgaranti<\/a> finns det 30 dagars full returr\u00e4tt p\u00e5 varor som k\u00f6pts i v\u00e5r webbutik. Detta g\u00e4ller b\u00e5de privatkunder och f\u00f6retagskunder.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<h3>5. Reklamationsr\u00e4tt\/garanti<\/p>\n<\/h3>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2979185773\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2979185773-label\" class=\"accordion-title plain\" href=\"#accordion-item-hur-l\u00e4nge-\u00e4r-min-garanti\/reklamation-giltig?\" aria-expanded=\"false\" aria-controls=\"accordion-2979185773-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Hur l\u00e4nge \u00e4r min garanti\/reklamation giltig?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2979185773-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2979185773-label\" >\n\t\t\t\n\n<p>Hos oss har du lagstadgad r\u00e4tt till 2 \u00e5rs garanti som privatkund och 1 \u00e5rs garanti som f\u00f6retagskund.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<h3>6. Anv\u00e4ndarkonto och nyhetsbrev<\/p>\n<\/h3>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1143099664\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1143099664-label\" class=\"accordion-title plain\" href=\"#accordion-item-hur-skapar-jag-ett-anv\u00e4ndarkonto-p\u00e5-nordictrolley.dk?\" aria-expanded=\"false\" aria-controls=\"accordion-1143099664-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Hur skapar jag ett anv\u00e4ndarkonto p\u00e5 NordicTrolley.dk?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1143099664-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1143099664-label\" >\n\t\t\t\n\n<p>Du kan enkelt och med n\u00e5gra f\u00e5 enkla steg skapa ditt eget anv\u00e4ndarkonto p\u00e5 NordicTrolley.dk i det \u00f6vre h\u00f6gra h\u00f6rnet.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1735244593\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1735244593-label\" class=\"accordion-title plain\" href=\"#accordion-item-vilka-f\u00f6rdelar-ger-ert-nyhetsbrev?\" aria-expanded=\"false\" aria-controls=\"accordion-1735244593-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Vilka f\u00f6rdelar ger ert nyhetsbrev?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1735244593-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1735244593-label\" >\n\t\t\t\n\n<div id=\"wpforms-142\" class=\"wpforms-container wpforms-container-full wpforms-render-modern\">\n<form id=\"wpforms-form-142\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" action=\"https:\/\/nordictrolley.dk\/\" enctype=\"multipart\/form-data\" method=\"post\" novalidate=\"novalidate\" data-formid=\"142\" data-token=\"6a9e9e379f7d1f2704c2b7dd3dd443d8\" data-token-time=\"1726772686\">\n<div>V\u00e5rt nyhetsbrev ger dig information om nya produktlinjer och tillbeh\u00f6r som l\u00e4ggs till i webbutiken samt specialerbjudanden. <\/div>\n<\/form>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3634947742\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3634947742-label\" class=\"accordion-title plain\" href=\"#accordion-item-vilka-\u00e4r-f\u00f6rdelarna-med-att-ha-ett-anv\u00e4ndarkonto-p\u00e5-nordictrolley.dk?\" aria-expanded=\"false\" aria-controls=\"accordion-3634947742-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Vilka \u00e4r f\u00f6rdelarna med att ha ett anv\u00e4ndarkonto p\u00e5 NordicTrolley.dk?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3634947742-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3634947742-label\" >\n\t\t\t\n\n<p>Ett anv\u00e4ndarkonto p\u00e5 NordicTrolley.dk ger dig en \u00f6versikt \u00f6ver alla dina aktiviteter hos oss. Du kan hantera dina best\u00e4llningar och redigera dina personuppgifter.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-798469736\">\n\n\n\t<div id=\"col-582224307\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"is-divider divider clearfix\" style=\"max-width:9000px;\"><\/div>\n\n\t<div id=\"text-827137595\" class=\"text\">\n\t\t\n\n<h3><strong>Hittar du inte svaret p\u00e5 din fr\u00e5ga?<\/strong><\/h3>\n<p>Kontakta oss g\u00e4rna <a href=\"https:\/\/nordictrolley.dk\/sv\/kundservice\/\">h\u00e4r <\/a>s\u00e5 hj\u00e4lper vi dig g\u00e4rna.<\/p>\n\t\t\n<style>\n#text-827137595 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2640","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nordictrolley.dk\/sv\/wp-json\/wp\/v2\/pages\/2640"}],"collection":[{"href":"https:\/\/nordictrolley.dk\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nordictrolley.dk\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nordictrolley.dk\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nordictrolley.dk\/sv\/wp-json\/wp\/v2\/comments?post=2640"}],"version-history":[{"count":1,"href":"https:\/\/nordictrolley.dk\/sv\/wp-json\/wp\/v2\/pages\/2640\/revisions"}],"predecessor-version":[{"id":2641,"href":"https:\/\/nordictrolley.dk\/sv\/wp-json\/wp\/v2\/pages\/2640\/revisions\/2641"}],"wp:attachment":[{"href":"https:\/\/nordictrolley.dk\/sv\/wp-json\/wp\/v2\/media?parent=2640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}